Global Strategy - blogThis is the blog section of Glostra website
Oct
08
2008
First thoughts, professionalismPublished in professionalism, institutions, academia by Tuomas KuronenLast week, after few ‘nothing scheduled' days, my overly planning-oriented mind had already begun to show symptoms of anxiety. There was, quite understandably, a fair amount of ambiguity concerning my future studies. No student handbook, no precise timetable (later I learned there was, but I had been looking in all the wrong places). Then, on Thursday, the induction circus finally commenced here at LSE. After two well-packed days it was all over. In fact, the time also allowed many relaxed discussions and ‘getting-to-know-each-other' chats. We were even offered a welcoming lunch in a beautifully maintained old library (that must have served its purpose when all the great philosophers were very young). What was truly remarkable, however, was the school's (or the presenters') ability to - well, I'll just give you an example. Native speakers of Finnish can appreciate the concept of ‘läpsystä vaihtoon'. This is exactly what happened.
Speaker after another, most of them delightfully apt to round the corners of their sometimes serious message with a heavy dose of the famed English sense of humour, gave their presentations in a warm, welcoming but nevertheless precise manner. Moreover, the thing that really caught my attention, perhaps because of my Finnish-German -axis education, was the fact that they never exceeded their time constraints. Presentation after presentation followed the format of: ‘welcome, content, thank you'.
May it be called ‘professionalism', ‘rhetorical institutionalism', ‘perfection through practice' or whatever - they were simply quite impressing. Besides, and despite all the rationalising, I have to admit that some facts might also have influenced my subsequent feelings. After all, UK's biggest career services do not happen to be in any university - nor does the world's number one library in the field of social sciences. Trackback(0)
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Professionalism written by Henri Schildt, October 15, 2008, 09:35
Whatever the opinion on university fees and the transformation of students into customers (even consumers!), the universities in London appear to be extremely well ran. The level of professionalism in external communication, internal processes, quality, venues, etc. is exceptional. One example: a new research associate pondered how it was possible she had computer & Internet up and running the same morning she came to work the first time. At Citibank (prior employer) it had taken almost two weeks before e-mail account worked.
In general, the administration in universities is professionally ran -- there are career paths in administration and recruitment is done professionally. In Finland it seems administration is ran by (a) students doing it part time for some extra cash, (b) people who have been employed by the university for decades, and (c) people who want a public sector job for convenience. Write comment
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This professionalism should somehow be adopted in Finland as well. Naturally, there is always ongoing progress, but really embracing a "quick start-up" culture would i) give the newcomer a positive "adrenaline rush" and ii) be in the best interest of the organisation (in terms of turnover) as well!